Recent Articles

Yes, you read that right. I assert we will need to miniaturize our products’ burden on buildings while having bigger experiences and faster delivery times which requires stronger materials. 

Remember Ironman’s super-cool digital screens inside his ocean-side lair? Well today, thyssenkrupp announced that our service technicians will use HoloLens technology in its elevator service operations worldwide.

There is no getting around it. If your building is two stories or hundreds of feet, you are going to need an elevator. You have to meet the American Disabilities Act codes but what you don’t need is a complicated elevator system to travel just a few feet.

The term “smart city” can be open to interpretation. Here are a few prerequisites established a few years ago.  A smart city uses technologies to be more intelligent and efficient when using resources.

thyssenkrupp is currently putting the finishing touches on the installation of 30 elevators and 2 escalators that will serve 52 floors at River Point, a new office tower located on a prime piece of property overlooking the Chicago River.


Like most appliances, cars and pretty much everything we use these days, many elevators rely on microprocessor controls to function. In an elevator, the controller basically functions as the elevator’s “brain.” It controls the machine that makes the elevator respond when people push buttons, exit and enter the cars and select floors. It also ensures that hundreds of heavy duty mechanical and sensitive electronic parts are operating safely. But since a functioning elevator relies on a functioning controller, when something goes wrong it could mean significant and expensive downtime until complex control boards are repaired or replaced.

There are many, many, reasons why an elevator control board might fail. An elevator system could be exposed to heat, humidity and water as well as power surges or outages. It is important that machine rooms have adequate air conditioning and humidity controls. And just as age and repeated use have an impact on other components, the controllers can simply wear out.

The best practice is prevention. Any machinery that gets constant use requires constant care. For elevators, that means regular inspection and adjustments through preventative maintenance. And make sure your service technicians clean elevators and machine rooms because carbon dust and debris can have a detrimental effect on controller as well as other major components.

But even with the best care, elevator controllers can sometimes break down. So facility managers and building owners need to know their service provider can replace or repair controllers….fast.

At thyssenkrupp, we have a facility - International Technical Services – commonly referred to as ITS, which offers control board repair. In fact we repaired over 5,000 boards just last year. The vast majority of those were from competitor equipment. There is no need to use the original manufacturer for parts and service, which could lead to major delays and expense if equipment parts are hard to find.

Depending on the severity of the damage or need, repairs as well as replacements can be turned around in just 24 hours. How? Because we have the experts on hand that can do the work and keep a large inventory of “ready for exchange” boards.You send in a bad board and we immediately send out a reconditioned replacement for a myriad of competitor controls.

That means our customers don’t spend days waiting for elevator parts which means less elevator downtime and happier tenants.


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