Recent Articles

Yes, you read that right. I assert we will need to miniaturize our products’ burden on buildings while having bigger experiences and faster delivery times which requires stronger materials. 

Remember Ironman’s super-cool digital screens inside his ocean-side lair? Well today, thyssenkrupp announced that our service technicians will use HoloLens technology in its elevator service operations worldwide.

There is no getting around it. If your building is two stories or hundreds of feet, you are going to need an elevator. You have to meet the American Disabilities Act codes but what you don’t need is a complicated elevator system to travel just a few feet.

The term “smart city” can be open to interpretation. Here are a few prerequisites established a few years ago.  A smart city uses technologies to be more intelligent and efficient when using resources.

thyssenkrupp is currently putting the finishing touches on the installation of 30 elevators and 2 escalators that will serve 52 floors at River Point, a new office tower located on a prime piece of property overlooking the Chicago River.


Elevators have hundreds of mechanical and sensitive electronic parts. And keeping it operating properly saves money and avoids inconvenient shut downs. Here are a couple of things to keep in mind.

1. Maintenance really matters

To ensure elevators are operational and safe, practice prevention and hire a reliable partner to conduct regular maintenance. 

According to the National Elevator Industry, Inc. maintenance should include cleaning elevator cars, car tops, pits, machine rooms and machines. Guides, rails, suspension systems, safety linkages and machines should be lubricated. Adjustments of doors ensure proper operation of reopening devices and full closure at a correct speed. Buttons, key switches, lights, indicator lamps and audible indicators should be inspected. Control system, acceleration and stopping capability, safety circuits, fire safety features and electronics need to be tested. And the mechanical condition of elevator machines gear, brakes bearing and ropes should be reviewed.

2.You don’t have to use the manufacturer for maintenance

You can take your car to a private mechanic and you can hire any service provider to maintain and repair your elevators. There is no need to use the original manufacturer for parts and service, which could lead to major delays and expense if equipment parts are hard to find.

At thyssenkrupp, we specialize in servicing all kinds of elevators and have a dedicated facility - International Technical Services (ITS) – where field engineers support our service team 24 hours a day. Our field-engineers continuously analyze the many models of competitor elevator controllers on the market. They use simulators built using others’ actual elevator controllers so we can effectively trouble shoot problems.

ITS also repairs the microprocessor controls that operate most elevators - we actually repaired over 5,000 control boards last year. The vast majority of those were from competitor equipment. We keep a large inventory of “ready for exchange” boards so we can immediately send out a reconditioned replacement so our customers don’t spend days waiting for elevator parts.

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